Question 1

How do I get started?

Accepted Answer

Answer 3 quick questions about your business, create your account, pay for Growth or Pro with Stripe, then connect your systems so Aurva's workers can start. Code LAUNCH gives you Growth at $199/mo or Pro at $399/mo for your first 3 months.

Question 2

Is there a free trial?

Accepted Answer

No. Aurva starts working as soon as you pay and connect your systems. You can cancel any time from Settings → Billing.

Question 3

Will Aurva act on my systems without asking me?

Accepted Answer

No. Low-risk fixes can run automatically, but consequential actions such as refunds, subscription changes, ticket replies or workflow updates wait for your one-tap approval. Every action is logged to your audit trail.

Question 4

What counts as a monthly event?

Accepted Answer

Any single business signal Aurva processes from your connected systems: one processed order, one Stripe charge, one active user sync, or one support ticket. Internal Aurva actions, worker approvals and system health checks do not count. Overage is $15 per extra 1,000 events.

Question 5

Which systems does Aurva connect to?

Accepted Answer

Shopify and Stripe, plus 7 more supported integrations. You connect them with your own API keys from the Integrations page.

Question 6

Can I cancel any time?

Accepted Answer

Yes. You can cancel your subscription any time from Settings → Billing.

Question 7

Who is behind Aurva?

Accepted Answer

Aurva is a sole proprietorship based in California, United States. You can reach the team directly at aurva.operations@gmail.com.